ALIKA Returns & Refund
At ALIKA, your satisfaction is our top priority. We understand that sometimes things don't work out as planned, which is why we offer a hassle-free 30-day Money Back Guarantee. If you're not completely happy with your purchase, you can return or exchange it within 30 days of receiving your order.
Easy Returns for a Full Refund:
Returning your ALIKA product for a refund is simple. Just follow these three easy steps:
Reach out: Send an email to our friendly customer support team at support@alikanaturehair.com. Be sure to include your full name, order ID, email address, and a brief explanation of why you're returning the product.
Ship it back: You'll find a prepaid return shipping label conveniently tucked inside your original package. Simply affix the label to your return package and drop it off at the nearest post office. No need to worry about return shipping costs – they're on us! If you happen to misplace your label, just let us know, and we'll happily send you another one.
Get your money back: Once we receive your returned product and give it a quick inspection (we just want to make sure everything is in order), we'll promptly process your refund. You can expect to see the refund credited back to your original payment method within 7 business days. The refund will cover the full product price, excluding the initial shipping costs. And don't worry about any hidden restocking fees – we don't believe in those!
Effortless Exchanges:
Need a different ALIKA product? Exchanging is just as easy as returning:
Get in touch: Drop us an email at support@alikanaturehair.com with your full name, order ID, email address, the reason for the exchange, and, if you know it, the product you'd like to exchange for.
Send it back: Just like with returns, use the prepaid return shipping label included in your original package. If you can't find it, we'll send you a new one. Simply attach it to your package and mail it back.
Get your new ALIKA product: Once we receive your return, we'll process your exchange and ship out your new product as quickly as possible. We’ll typically get back to your email within about 24 hours and work to ship your new item to you within a reasonable timeframe.
Key Details about Our Return Policy:
This policy applies to all orders within the United States.
You can find our full return policy online at https://alikanaturehair.com/pages/returns-refund.
We accept returns and exchanges for both defective and non-defective products.
Products must be in new or slightly used condition for returns and exchanges.
You have a full 30 days from the date you received your order to initiate a return or exchange.
Need Help? We're Here for You!
If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team at support@alikanaturehair.com. We're always happy to help!
Easy Returns for a Full Refund:
Returning your ALIKA product for a refund is simple. Just follow these three easy steps:
Reach out: Send an email to our friendly customer support team at support@alikanaturehair.com. Be sure to include your full name, order ID, email address, and a brief explanation of why you're returning the product.
Ship it back: You'll find a prepaid return shipping label conveniently tucked inside your original package. Simply affix the label to your return package and drop it off at the nearest post office. No need to worry about return shipping costs – they're on us! If you happen to misplace your label, just let us know, and we'll happily send you another one.
Get your money back: Once we receive your returned product and give it a quick inspection (we just want to make sure everything is in order), we'll promptly process your refund. You can expect to see the refund credited back to your original payment method within 7 business days. The refund will cover the full product price, excluding the initial shipping costs. And don't worry about any hidden restocking fees – we don't believe in those!
Effortless Exchanges:
Need a different ALIKA product? Exchanging is just as easy as returning:
Get in touch: Drop us an email at support@alikanaturehair.com with your full name, order ID, email address, the reason for the exchange, and, if you know it, the product you'd like to exchange for.
Send it back: Just like with returns, use the prepaid return shipping label included in your original package. If you can't find it, we'll send you a new one. Simply attach it to your package and mail it back.
Get your new ALIKA product: Once we receive your return, we'll process your exchange and ship out your new product as quickly as possible. We’ll typically get back to your email within about 24 hours and work to ship your new item to you within a reasonable timeframe.
Key Details about Our Return Policy:
This policy applies to all orders within the United States.
You can find our full return policy online at https://alikanaturehair.com/pages/returns-refund.
We accept returns and exchanges for both defective and non-defective products.
Products must be in new or slightly used condition for returns and exchanges.
You have a full 30 days from the date you received your order to initiate a return or exchange.
Need Help? We're Here for You!
If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team at support@alikanaturehair.com. We're always happy to help!